At first, it was one doctor quitting the tiny Ukiah Veterans Affairs Outpatient Clinic in Northern California. Then another left, and another, until of the five doctors there a year ago, only one remained.
The Veterans Choice Act, passed by Congress amid scandalous stories of hidden waiting lists at Veterans Affairs hospitals, allowed more veterans to get care from private providers, but it created an avalanche of paper at Veterans Affairs facilities as outside doctors sent in information on patients. Veterans Affairs doctors had to enter so many medical records manually into the aging department health records system that it crippled their ability to see patients.
SOURCE – READ THE FULL ARTICLE AT: https://www.nytimes.com/2018/05/04/us/politics/va-medical-system-chaos.html?hl=en&ned=us