Today the U.S. Department of Veterans Affairs (VA) announced the selection of 18 medical centers that will lead the way in the department’s efforts to transform the nation’s largest integrated health care system into a high reliability organization (HRO).
Pioneered in highly complex environments, such as aviation and nuclear energy, HROs put procedures and protocols in place that maximize safety and minimize harm, which in the medical industry assures every patient receives excellent care, every time.
“VA has been a leader in patient safety for years,” said VA Secretary Robert Wilkie. “Adopting high reliability principles more formally represents the next step for delivering the best health care to Veterans.
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